Course Catalogue

Reducing restraint use supports resident dignity, autonomy, independence, and quality of life. While restraints may occasionally be used under specific…

Home care workers in British Columbia perform their duties in unpredictable, non-traditional workplaces — private homes, apartments, rural properties, and…

New workers in home and community care step into some of the most unpredictable workplaces there are — private homes,…

Effective communication is the foundation of quality care. How caregivers communicate with clients, families, and team members influences trust, safety,…

This course prepares direct care workers to provide individualized, age-appropriate, person-centred support that recognizes each person’s physical, psychological, cognitive, social,…

This course explores the practical skills and legal requirements direct care workers need to protect client information. Learners examine common…

Effective leadership is essential to maintaining safe, responsive, and person-centred residential care environments. Leaders are responsible for more than operational…

In this course, caregivers learn how to maintain clean, organized, and safe home environments tailored to each client’s individual needs.…

Meaningful activity and social engagement are essential to quality of life in long-term care. Residents who participate in activities connected…

Medication safety depends on consistent practices, effective communication, and a culture of reporting. Errors in medication handling, storage, administration, or…

Bullying and harassment can have serious impacts on workers’ physical and psychological well-being, team functioning, and the quality of care…

Canada’s approach to health privacy differs from the American HIPAA model. Instead of one national healthcare privacy law, Canada uses…

Quality care is influenced by the actions, decisions, and attitudes of every direct care worker. Whether assisting with daily activities,…

Food service employees play an important role in maintaining resident health, safety, and quality of life. Proper food handling reduces…

Staffing adequacy directly impacts resident safety, care quality, and staff well-being. Effective communication ensures resident needs are understood and addressed.…

Direct care workers often balance multiple responsibilities throughout the day, including personal care assistance, documentation, communication, safety monitoring, and responding…

Assisted living services in British Columbia are built on a fundamental philosophy: supporting residents to maintain dignity, choice, and independence…