Staffing, Communication, and Supporting Activities of Daily Living
Staffing adequacy directly impacts resident safety, care quality, and staff well-being. Effective communication ensures resident needs are understood and addressed. Supporting activities of daily living requires staff to balance assistance with resident independence and dignity.
This course examines the relationship between staffing levels and care quality, explores approaches to communicating with residents who have varied needs and abilities, and addresses practical strategies for supporting residents during personal care activities. Learners will develop skills in recognizing adequate staffing, adapting communication approaches, supervising residents safely, and reporting concerns to appropriate leadership.
45 Minutes Certificate included 100% online English Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, learners will be able to:
- Recognize factors affecting staffing adequacy and report staffing concerns appropriately.
- Identify approaches to supporting activities of daily living safely and respectfully.
- Apply communication strategies that meet residents’ varied communication needs.
- Describe supervision requirements for residents inside and outside the facility.
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
