• Correcting Performance Problems

Addressing behavioral problems

    About this course


    A productive workplace thrives when behavioral challenges are addressed thoughtfully and effectively. This course equips you with the essential knowledge and skills to:

    • Identify the gap between an employee’s behavior and company performance standards.
    • Communicate these discrepancies and address the behavior.
    • Recognize and manage employee reactions, turning potential conflicts into opportunities for growth.

    Learn to address behavior-performance gaps with respectful, solution-focused dialogue that fosters improvement and drives success.

    What you'll learn

    By the end of this course, learners will be able to:

    • Identify gaps between employee behavior and organizational performance standards
    • Communicate behavioral concerns clearly and constructively
    • Address performance-related behaviors through respectful, solution-oriented dialogue
    • Recognize and manage employee reactions to promote accountability and growth

    This course includes


    • Audio Included
    • How-to instructional videos
    • Interactive learning activities
    • Knowledge checks
    • Designed specifically for adult learners
    • Certificate of completion
    • Closed captions and audio included
    • 100% online access
    • English