Finding the root cause of performance issues

One employee’s poor performance can impact the entire team’s success. Thus, it’s important to find out the reasons behind performance issues. This course provides you with the tools and techniques needed to investigate performance problems and engage in meaningful conversations that lead to improvement. You will learn how to:

• Identify the causes for an employee’s performance problem by interviewing.
• Discuss attendance issues, describe the factors affecting achievement, and apply conduct investigation techniques.

By learning these skills, you’ll be equipped to address performance issues effectively, foster accountability, and create a path for improvement that benefits both the individual and the team.