Non-Verbal Communication Techniques: Tools for Connection in Dementia Care
This course helps caregivers use non-verbal communication techniques to build connection, reduce distress, and support person-centered care for individuals living with dementia. Caregivers will learn how facial expressions, eye contact, gestures, body language, tone of voice, touch, and personal space can influence communication as dementia progresses. Through practical examples and scenarios relevant to BC home and community care settings, caregivers will learn to recognize non-verbal cues, adapt their approach, reduce distress, and support comfort, dignity, trust, and meaningful connection.
60 mins Certificate included 100% online English Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, caregivers will be able to:
- Describe why non-verbal communication is essential in dementia care.
- Identify types of non-verbal communication caregivers use every day.
- Observe and interpret non-verbal cues from the person receiving care.
- Use techniques that convey safety, warmth, and calmness without words.
- Demonstrate an ability to adjust their approach based on the person’s emotional state.
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
