• Customer Service

Using what you have learned

    About this course


    Great customer service is a continual process of growth, not a one-time achievement. You can develop lasting habits that refine your skills and drive long-term success by making small, intentional improvements.

    This course empowers learners to:

    • Enhance customer service skills through the 21-day habit-building method and satori.
    • Use resources such as websites and books to continue developing their abilities.

    By applying these strategies, learners will build sustained excellence and create impactful customer experiences, ensuring long-term success in every interaction.

    What you'll learn

    By the end of this course, learners will be able to:

    • Strengthen customer service skills using the 21-day habit-building method and satori
    • Incorporate continuous learning into daily practice for lasting improvement
    • Utilize recommended resources, including websites and books, for ongoing development
    • Commit to small, intentional changes that drive long-term customer service excellence

    This course includes


    • Audio Included
    • How-to instructional videos
    • Interactive learning activities
    • Knowledge checks
    • Designed specifically for adult learners
    • Certificate of completion
    • Closed captions and audio included
    • 100% online access
    • English