• Cross-Cultural Business Communication

Mastering communication across cultural divides

    About this course


    In today’s diverse world, effective communication extends beyond words—it focuses on building trust and fostering meaningful relationships across cultural divides. In this course, learners will acquire these essential skills. They’ll learn to:

    • Establish rapport and build trust with individuals from diverse backgrounds.
    • Develop active listening skills and provide constructive feedback.

    Learners will be equipped to communicate effectively, build lasting relationships, and lead with cultural intelligence in any environment.

    What you'll learn

    By the end of this course, learners will be able to:

    • Build rapport and trust with individuals from diverse cultural backgrounds
    • Apply active listening techniques to enhance cross-cultural understanding
    • Deliver constructive feedback in a culturally sensitive manner
    • Communicate with empathy and confidence in multicultural environments

    This course includes


    • Audio Included
    • How-to instructional videos
    • Interactive learning activities
    • Knowledge checks
    • Designed specifically for adult learners
    • Certificate of completion
    • Closed captions and audio included
    • 100% online access
    • English