• Conducting Meetings

Listening effectively and asking questions

    About this course


    Good communication goes beyond just speaking clearly; it’s also about listening attentively and asking the right questions. When we don’t listen well, it can lead to misunderstandings and missed opportunities. This course is designed to help you enhance your listening skills and learn how to ask impactful questions that drive productive conversations and decision-making in meetings.

    In this course, you will learn to:

    • Recognize common barriers to listening effectively
    • Take steps to become an active listener.
    • Ask effective questions and understand the four types of questions that are helpful during a meeting.

    By the end of this course, one will have the essential skills to actively listen and ask the right questions, resulting in more effective discussions.

    What you'll learn

    By the end of this course, learners will be able to:

    • Identify common barriers to effective listening in meetings
    • Practice active listening techniques to enhance understanding and engagement
    • Ask impactful questions that drive productive discussions
    • Use four key types of questions to support clarity, collaboration, and decision-making

    This course includes


    • Audio Included
    • How-to instructional videos
    • Interactive learning activities
    • Knowledge checks
    • Designed specifically for adult learners
    • Certificate of completion
    • Closed captions and audio included
    • 100% online access
    • English