Communication

Communicating With the Patient’s Family

About this course

Especially since you provide care in the person’s home, your communications with the family are crucial. Take this course to learn:

Communicate with whom?
What qualities matter?
Communication guides

Duration: 45 mins

What you'll learn

By the end of this course, learners will be able to:

Identify roles and responsibilities in caregiving and decision-making
Understand ethical qualities like honesty, respect, and empathy
Communicate effectively using notes, verbal cues, and video calls
Maintain professional boundaries and use effective questioning techniques
Adapt communication for clients with English as a second language

This course includes

Audio Included
How-to instructional videos
Interactive learning activities
Knowledge checks
Designed specifically for adult learners
Certificate of completion
Closed captions and audio included
100% online access
English