About this course
Workplace communication goes beyond exchanging information; it’s about creating an impact. This is especially vital in the healthcare sector. This course enhances participants’ abilities to communicate professionally across various platforms, focusing on:
- Telephone and Voicemail Etiquette: Describe telephone courtesy and apply it while using telephone, voice mail, and speakerphones.
- Email Communication: Compose professional e-mail messages by writing effective subject lines and messages and using professional e-mail signatures.
- Written Communication: Follow proper writing guidelines to communicate information clearly and efficiently.
