Organizational processes

About this course

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Every decision, communication, and conflict management process in an organization impacts its success. This course will teach you:

• How to recognize and adapt to your organization’s different communication styles and channels.
• The steps to make informed group decisions by following a structured decision-making process.
• Techniques to manage and resolve group conflicts using appropriate conflict management strategies.

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With these insights, you’ll be equipped to navigate organizational processes effectively, making better decisions and fostering a collaborative, conflict-free environment.