Build a high-performing service team

About this course

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Great customer service starts with the people behind it—a strong, motivated team is the foundation of exceptional service. This course will empower learners with the ability to:

• Build high-performing customer service teams.
• Select the right employees and conduct an interview.
• Implement proper training and empower employees.
• Motivate employees and reinforce desirable behavior in them.

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Mastering these skills will prepare you to build and lead service teams, inspire excellence, and create unforgettable customer experiences.