• E-Mail Etiquette

Master digital etiquette for clear and respectful communication

    About this course


    These days, we communicate a lot online, and how we express ourselves in digital messages shapes how others view us. Just like in person, using the right tone and language online is really important. It helps us connect and build respect and understanding with each other!

    This course will help learners:

    • Use proper netiquette for effective online communication.
    • Use emoticons and abbreviations appropriately.

    By applying these guidelines, learners will enhance their online interactions, ensuring clarity and professionalism.

    What you'll learn

    By the end of this course, learners will be able to:

    • Apply proper netiquette to ensure respectful and effective online communication
    • Use tone, language, and formatting to convey professionalism in digital messages
    • Appropriately use emoticons, abbreviations, and informal expressions
    • Build positive digital interactions that reflect clarity, respect, and understanding

    This course includes


    • Audio Included
    • How-to instructional videos
    • Interactive learning activities
    • Knowledge checks
    • Designed specifically for adult learners
    • Certificate of completion
    • Closed captions and audio included
    • 100% online access
    • English