• Cross-Cultural Business Communication

Mastering cross-cultural workplace dynamics

    About this course


    A strong workplace culture is always rooted in understanding, respect,  and a genuine value for diversity.

    This course provides participants with the skills to:

    • Explore the value of culture and the significance of cross-cultural communication in the workplace.
    • Understand the impact of cultural differences on communication.
    • Learn strategies to avoid miscommunication and conflicts arising from these differences.

    Learners will be empowered to lead diverse teams united by a shared commitment to inclusion and mutual respect.

    What you'll learn

    By the end of this course, learners will be able to:

    • Understand the value of diversity in building a strong workplace culture
    • Communicate effectively across different cultural backgrounds
    • Identify potential sources of miscommunication and cultural conflict
    • Apply strategies to foster inclusion, respect, and team collaboration

    This course includes


    • Audio Included
    • How-to instructional videos
    • Interactive learning activities
    • Knowledge checks
    • Designed specifically for adult learners
    • Certificate of completion
    • Closed captions and audio included
    • 100% online access
    • English