• Business Etiquette

Office protocols for a respectful workplace

    About this course


    Success in the workplace is not limited to skills but also how you conduct yourself in shared spaces and interactions. This course provides participants the knowledge and skills to follow office protocols, promoting a respectful and productive work environment. Key focus areas include:

    • Understanding of business etiquette.
    • Presenting a professional appearance.
    • Identifying appropriate business attire.
    • Practicing proper cubicle and office etiquette.
    • Developing positive co-worker relationships and avoiding rumors, gossip, and conflicts.

    Participants will leave with the ability to contribute positively to their workplace culture and enhance their professional relationships.

    What you'll learn

    By the end of this course, learners will be able to:

    • Demonstrate understanding of key business etiquette principles
    • Present a professional appearance and choose appropriate business attire
    • Practice respectful behavior in shared office and cubicle environments
    • Build positive co-worker relationships and avoid gossip and conflict
    • Contribute to a respectful, productive, and professional workplace culture

    This course includes


    • Audio Included
    • How-to instructional videos
    • Interactive learning activities
    • Knowledge checks
    • Designed specifically for adult learners
    • Certificate of completion
    • Closed captions and audio included
    • 100% online access
    • English