• Advanced Interpersonal Communication

Mastering colleague and subordinate interactions

    About this course


    Open and friendly communication with colleagues and subordinates is essential for a positive and productive work environment. This course guides key aspects of workplace communication, including:

    Key topics include:

    • Identifying the guidelines for communicating with colleagues.
    • The right approach to apologize to subordinates while maintaining trust.
    • Refusing a subordinate’s request tactfully
    • Handling dismissals with professionalism

    By the end of this course, learners will be equipped to navigate difficult conversations while maintaining trust and respect for all.

    What you'll learn

    By the end of this course, learners will be able to:

    • Follow key guidelines for professional peer-to-peer communication
    • Apologize to subordinates while maintaining authority and trust
    • Refuse requests tactfully without damaging relationships
    • Handle dismissals and sensitive conversations with professionalism and care

    This course includes


    • Audio Included
    • How-to instructional videos
    • Interactive learning activities
    • Knowledge checks
    • Designed specifically for adult learners
    • Certificate of completion
    • Closed captions and audio included
    • 100% online access
    • English