Team Participation

Resolving and handling conflict

About this course

Conflict management in healthcare requires skill, patience, and a strategic approach. This course is designed to help you:

Resolve conflicts effectively within a team or between individuals, always focusing on positive outcomes.
Learn practical conflict resolution techniques that turn disputes into solutions and improve teamwork.
Identify different conflict resolution styles and understand when and how to use them for the best result.

Master these conflict resolution strategies to maintain harmony, boost collaboration, and enhance team performance in healthcare settings.

What you'll learn

By the end of this course, learners will be able to:

Resolve conflicts effectively to achieve positive team outcomes
Apply practical conflict resolution techniques that improve teamwork
Identify and use appropriate conflict resolution styles based on the situation
Maintain harmony and boost collaboration within healthcare teams

This course includes

Audio Included
How-to instructional videos
Interactive learning activities
Knowledge checks
Designed specifically for adult learners
Certificate of completion
Closed captions and audio included
100% online access
English