• Team Participation

Nonverbal communication and active listening

    About this course


    In healthcare, the way we communicate extends beyond words. This course helps you to:

    • Recognize and interpret nonverbal cues and align them with verbal communication for a more cohesive message.
    • Develop active listening skills to understand your colleagues and patients fully.
    • Respond to input in a manner that fosters collaboration and encourages open, productive conversations.

    Enhancing your nonverbal communication and listening skills will improve the quality of your interactions, creating a more responsive and empathetic healthcare environment.

    What you'll learn

    By the end of this course, learners will be able to:

    • Recognize and interpret nonverbal cues, aligning them with verbal messages
    • Develop active listening skills to fully understand colleagues and patients
    • Respond constructively to encourage collaboration and open dialogue
    • Enhance interaction quality to foster a responsive and empathetic healthcare environment

    This course includes


    • Audio Included
    • How-to instructional videos
    • Interactive learning activities
    • Knowledge checks
    • Designed specifically for adult learners
    • Certificate of completion
    • Closed captions and audio included
    • 100% online access
    • English