Fraud, Waste & Abuse Awareness (National)
In this course, learners will explore the differences between fraud, waste, and abuse and learn how these concerns may appear in everyday healthcare operations. Topics include billing for services not provided, upcoding, unbundling, inaccurate time records, altered care documentation, kickbacks, improper gifts, conflicts of interest, medical identity theft, and misuse of employee login information.
Learners will also examine their responsibility to maintain accurate records, protect patient and organizational information, report suspected misconduct in good faith, cooperate with authorized reviews, and follow corrective actions.
30 mins
Certificate included
100% online
English
Audio & Captions
Learning Objectives
What you'll learn
After completing this course, you will be able to:
- Differentiate among fraud, waste, and abuse.
- Recognize common billing and documentation warning signs.
- Explain why timecards and care records must match services actually delivered.
- Identify possible kickbacks, inducements, and conflicts of interest.
- Describe how to report suspected non-compliance through approved channels.
- Explain the importance of good-faith reporting and protection from retaliation.
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
