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LGBTQ+ Inclusive Care (National)

Every person deserves to receive care that is respectful, safe, and free from discrimination. LGBTQ+ individuals may face unique challenges when accessing healthcare and support services, including stigma, discrimination, social isolation, and barriers to receiving affirming care.

In this course, learners will explore foundational LGBTQ+ concepts, inclusive communication strategies, health disparities, aging considerations, and legal protections that affect care delivery. Topics include sexual orientation and gender identity, chosen names and pronouns, minority stress, health equity, confidentiality, chosen family relationships, and creating welcoming care environments that support dignity, respect, and belonging.

30 mins Certificate included 100% online English Audio & Captions
Learning Objectives

What you'll learn

After completing this course, you will be able to:

  • Define key LGBTQ+ terminology and concepts.
  • Differentiate between sexual orientation, gender identity, gender expression, and sex assigned at birth.
  • Use inclusive communication practices, including chosen names and pronouns.
  • Collect and document Sexual Orientation and Gender Identity (SOGI) information respectfully.
  • Explain how discrimination and minority stress can affect health outcomes.
  • Recognize common health disparities affecting LGBTQ+ individuals.
  • Describe challenges faced by LGBTQ+ older adults and individuals with limited support systems.
  • Respond appropriately to discrimination, harassment, or exclusion in care settings.
What's inside

This course includes

How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
Online courses for caregivers