Massachusetts LGBTQ+ Affirming Care
Many LGBTQ+ older adults in Massachusetts came of age before marriage equality, before workplace protections, and in some cases during the height of the AIDS crisis. Some spent decades hiding a fundamental part of who they are just to stay safe. For many, entering home care or aging services means facing a difficult question all over again: is it safe to be fully known here?
In this 30-minute supplemental course, you’ll learn:
- Core LGBTQ+ terminology and the Massachusetts context that shapes respectful, nondiscriminatory care.
- Practical ways to provide affirming, person-centered support, including correct names and pronouns, relationship recognition, and confidentiality.
- How to build trust with LGBTQ+ older adults and appropriately recognize, document, and escalate discriminatory or disrespectful treatment.
30 mins
Certificate included
100% online
English
Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, learners will be able to:
- Define core LGBTQ+ terminology relevant to respectful caregiving.
- Describe key Massachusetts protections and the scope of the state’s LGBTQ+ aging-services training requirement.
- Apply affirming communication practices, including correct names, pronouns, and relationship recognition.
- Protect client privacy and confidentiality regarding sexual orientation and gender identity.
- Build trust with LGBTQ+ clients through culturally responsive, person-centered practices.
- Recognize, document, and appropriately escalate discriminatory or disrespectful treatment.
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What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
