Addressing behavioral problems
A productive workplace thrives when behavioral challenges are addressed thoughtfully and effectively. This course equips you with the essential knowledge and skills to:
- Identify the gap between an employee’s behavior and company performance standards.
- Communicate these discrepancies and address the behavior.
- Recognize and manage employee reactions, turning potential conflicts into opportunities for growth.
Learn to address behavior-performance gaps with respectful, solution-focused dialogue that fosters improvement and drives success.
Certificate included
100% online
English
Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, learners will be able to:
- Identify gaps between employee behavior and organizational performance standards
- Communicate behavioral concerns clearly and constructively
- Address performance-related behaviors through respectful, solution-oriented dialogue
- Recognize and manage employee reactions to promote accountability and growth
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
