This course provides foundational communication training for in-home caregivers and homemaker-companions supporting older adults. It emphasizes respectful, person-centered communication as a tool to improve care relationships and encourage active community engagement.
Learners will explore how effective communication fosters client trust, preserve autonomy, and encourage participation in community life—from conversations with neighbors to accessing local programs, religious groups, or volunteer opportunities. The course also helps caregivers identify appropriate local resources and navigate situations where social isolation, physical limitations, or communication differences may create barriers to connection.
Emphasis is placed on verbal and non-verbal communication techniques, cultural awareness, listening skills, and using inclusive language to support clients’ emotional, social, and community needs.
By the end of this course, learners will be able to:
