Conflict

About this course

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Conflicts are inevitable in any team, but understanding their roots and impact is the first step to resolving them effectively. This course equips you to:

• Identify the symptoms, causes, and process of team conflict, allowing you to recognize potential issues early.
• Understand how conflict affects team dynamics and the quality of patient care.
• Explore different types of power within a team and understand their impact on relationships and decision-making.

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By the end of the course, you will be better empowered to understand conflict in the team context, which will prepare you to recognize and address it before it hinders team collaboration.