Nonverbal communication and active listening
In healthcare, the way we communicate extends beyond words. This course helps you to:
- Recognize and interpret nonverbal cues and align them with verbal communication for a more cohesive message.
- Develop active listening skills to understand your colleagues and patients fully.
- Respond to input in a manner that fosters collaboration and encourages open, productive conversations.
Enhancing your nonverbal communication and listening skills will improve the quality of your interactions, creating a more responsive and empathetic healthcare environment.
Certificate included 100% online English Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, learners will be able to:
- Recognize and interpret nonverbal cues, aligning them with verbal messages
- Develop active listening skills to fully understand colleagues and patients
- Respond constructively to encourage collaboration and open dialogue
- Enhance interaction quality to foster a responsive and empathetic healthcare environment
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
