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Emergency Response & Incident Reporting for Alberta Home Care

This course provides Alberta home care workers and supervisors with a practical framework for recognizing emergencies, responding safely, preserving safety, and reporting incidents. It is especially relevant in home and community care settings where workers are often the first to observe a medical emergency, significant change in condition, fall, injury, environmental hazard, medication-related concern, behavioral crisis, or other urgent situation requiring timely action and communication.

The course also covers incident reporting requirements, objective documentation practices, near miss reporting, hazard reporting, and the role of timely communication in supporting client safety, worker safety, and continuity of care.

45 Minutes Certificate included 100% online English Audio & Captions
Learning Objectives

What you'll learn

By the end of this course, learners will be able to:

  • Recognize medical, environmental, safety, and behavioral emergencies.
  • Follow employer emergency response procedures.
  • Determine when emergency services should be contacted.
  • Preserve client safety while waiting for assistance.
  • Respond appropriately to falls, injuries, and significant changes in condition.
  • Report incidents, near misses, hazards, and safety concerns.
  • Complete clear, timely, and objective incident documentation.
  • Support continuity of care through effective communication and reporting.
What's inside

This course includes

How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
Online courses for caregivers