Communication Skills and Teamwork in Person-Centered Care
This course provides caregivers with foundational communication and teamwork skills that are essential for delivering person-centered care. Caregivers will gain clarity on how to interact with each member of the care team, follow the plan of care, and contribute to daily coordination. With scenario-based practice and practical tools, this class prepares caregivers to act as consistent, respectful, and observant partners in the care process.
60 min Certificate included 100% online English Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, learners will be able to:
- Describe the roles of each member of the care team (i.e., service delivery team).
- Communicate professionally with the care team, including supervisors, family members, and others involved in care.
- Follow and reference the care plan in daily work.
- Document and report changes or concerns accurately and promptly.
- Demonstrate communication skills that support safety, consistency, and dignity.
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
