Non-Verbal Communication Techniques: Tools for Connection in Dementia Care
When caring for a person living with dementia, how you communicate often matters more than what you say. This course teaches caregivers how to use non-verbal communication—such as body language, tone, touch, facial expressions, and presence—to build trust, reduce distress, and support meaningful connection. Caregivers will explore how to read the cues of the person in their care and how to respond in ways that feel calming, respectful, and person-centered.
60 mins Certificate included 100% online English Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, caregivers will be able to:
- Describe why non-verbal communication is essential in dementia care.
- Identify types of non-verbal communication caregivers use every day.
- Observe and interpret non-verbal cues from the person receiving care.
- Use techniques that convey safety, warmth, and calmness without words.
- Demonstrate an ability to adjust their approach based on the person's emotional state.
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)