Interpreting Behavior as Communication in Dementia Care
Caregivers often encounter behaviors that are confusing, unexpected, or challenging—especially when supporting a person living with dementia. This course helps caregivers shift their perspective from seeing these behaviors as problems to understanding them as meaningful communication. Using a person-centred lens, caregivers will explore why behaviors happen, what they might mean, and how to respond with compassion, flexibility, and insight. Learners will leave with practical strategies for observing, interpreting, and supporting clients in ways that build trust and dignity.
60 mins Certificate included 100% online English Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, caregivers will be able to:
- Recognize common behavioral expressions in dementia care as possible signs of unmet needs.
- Describe the factors that may influence changes in behavior (physical, emotional, environmental, or interpersonal).
- Use observation skills to identify patterns or triggers.
- Demonstrate appropriate and compassionate responses to behavior-based communication.
- Apply person-centered strategies to support comfort, reduce distress, and promote trust.
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)