Handling Family Interactions and Concerns in Dementia Care
Families living with dementia experience ongoing change—emotionally, mentally, and practically. In many situations, caregivers are present during moments of uncertainty, concern, or conflict, where how they respond can shape trust and communication.
This course focuses on helping caregivers navigate real-life family interactions as they arise—including emotional reactions, complaints, decision-related tensions, and difficult conversations. Caregivers will learn how to stay calm, respond professionally, and maintain boundaries while supporting both the client and their family.
The training also explores how to support families through the “long goodbye” of dementia, with an emphasis on presence, reassurance, and dignity during end-of-life care.
30 mins
Certificate included
100% online
English
Audio & Captions
Learning Objectives
What you'll learn
After completing this course, caregivers will be able to:
- Describe how dementia impacts family emotions, relationships, and decision-making.
- Communicate effectively and compassionately with families across all stages of dementia.
- Respond to complaints, accusations, or emotional concerns with calm professionalism.
- Provide supportive care during dementia’s later stages while maintaining respect, dignity, and empathy.
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
