Listening effectively and asking questions
Good communication goes beyond just speaking clearly; it’s also about listening attentively and asking the right questions. When we don’t listen well, it can lead to misunderstandings and missed opportunities. This course is designed to help you enhance your listening skills and learn how to ask impactful questions that drive productive conversations and decision-making in meetings.
In this course, you will learn to:
- Recognize common barriers to listening effectively
- Take steps to become an active listener.
- Ask effective questions and understand the four types of questions that are helpful during a meeting.
By the end of this course, one will have the essential skills to actively listen and ask the right questions, resulting in more effective discussions.
Certificate included 100% online English Audio & Captions
Learning Objectives
What you'll learn
By the end of this course, learners will be able to:
- Identify common barriers to effective listening in meetings
- Practice active listening techniques to enhance understanding and engagement
- Ask impactful questions that drive productive discussions
- Use four key types of questions to support clarity, collaboration, and decision-making
What's inside
This course includes
How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)