• E-Mail Etiquette

Composing online correspondence

    About this course


    Digital communication without proper punctuation can easily cause misunderstandings. Whether sending a quick response or writing a detailed message, using clear language and correct punctuation is important to communicate your message effectively.

    This course will help learners:

    • Craft clear, impactful online messages.
    • Master language and punctuation for improved clarity.
    • Develop efficient writing habits.

    By the end of this course, learners will communicate with greater confidence and precision, enhancing their online interactions and ensuring their messages are clear and professional.


    What you'll learn

    By the end of this course, learners will be able to:

    • Write clear and impactful messages for digital communication
    • Use correct punctuation and language to avoid misunderstandings
    • Develop efficient writing habits for professional online interactions
    • Communicate with greater confidence, clarity, and accuracy

    This course includes


    • Audio Included
    • How-to instructional videos
    • Interactive learning activities
    • Knowledge checks
    • Designed specifically for adult learners
    • Certificate of completion
    • Closed captions and audio included
    • 100% online access
    • English