First impressions and building rapport

About this course

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First impressions significantly impact how relationships start and evolve, especially in the healthcare sector. This course equips learners with the skills and insights needed to leave a positive, lasting impact right from the start. Upon completing the course, participants will be able to:

• Identify the elements that influence a first impression.
• Build rapport and establish credibility with others.
• Build positive and meaningful relationships.

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With these skills, learners will be prepared to create impactful connections, foster trust, and build relationships that stand the test of time.