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Caring for Older Adults with Behavioral Expressions and Reactions

“Caring for Older Adults with Behavioral Expressions and Reactions” explores how physiological, psychological, and environmental factors can contribute to agitation, resistance, aggression, withdrawal, or wandering. Caregivers learn recognition and response strategies, communication and redirection techniques, medication awareness, and family collaboration skills. The course emphasizes ethical decision-making, emotional intelligence, and documentation practices to ensure safety and trust between caregiver, client, and family.

60 mins Certificate included 100% online English Audio & Captions
Learning Objectives

What you'll learn

By the end of this course, caregivers will be able to:


  • Summarize models and goals of care for older adults with behavioral expressions and reactions.

  • Identify physiologic, cognitive, and psychosocial factors influencing behavior.

  • Apply safe, ethical, and effective techniques for responding to unexpected and distressing behaviors.

  • Recognize medication-related behavior changes and report appropriately.

  • Support families through education, empathy, and communication.

  • Promote dignity and quality of life while ensuring safety and emotional stability.

What's inside

This course includes

How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
Online courses for caregivers