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Supporting Individuals Living with Dementia: Understanding and Responding to Behavioral Expressions

In this course, you’ll learn how dementia affects perception, communication, and emotional control—and how to adapt your care approach to meet each person’s unique needs. Through real-world examples and person-centered care techniques, you’ll build skills to de-escalate tension, reduce confusion, and create a safer environment.

You’ll also explore common dementia-related behaviors such as wandering, sundowning, hallucinations, and suspicions, learning to respond calmly while protecting dignity and comfort. This course combines behavioral insight with practical caregiving strategies that strengthen safety, empathy, and professionalism in home care settings.

60 mins Certificate included 100% online English Audio & Captions
Learning Objectives

What you'll learn

  • Explain how dementia affects perception, communication, and emotional response.
  • Recognize common behavioral changes such as repetition, wandering, and agitation.
  • Apply calm, person-centered techniques to de-escalate emotional situations.
  • Respond appropriately to hallucinations, suspicions, socially disinhibited, and reactive behaviors.
  • Promote safety, dignity, and comfort through environmental and communication adjustments.
  • Document behavioral observations and report safety concerns promptly.
What's inside

This course includes

How-to instructional videos
Interactive learning activities
Knowledge checks throughout
Audio narration
Closed captions (accessibility)
Certificate of completion
Scenario-based videos
Downloadable checklists
Mobile-friendly access
Progress saving (resume anytime)
Online courses for caregivers